Follow progress
Open Requests, search by SRV number or description, and use the status badge to see where the request sits.
Requester guide
Request survey work and stay in the loop.
Your workspace contains requests submitted with your account email. Use the map for location, the list for scanning, and Inbox for changes that need attention.
Create a request
Give the team a clear starting point.
Choose New Request
Start from New Request or the blue New Request button on the Requests map.
Mark the survey area
Draw the boundary on the map. Keep it close to the actual work area so the survey team can understand the location.
Describe the work
Choose the survey type, required date, work zone, and add the information the survey team will need. Setout work needs setout details.
Review and submit
Check the boundary and details before submitting. SurveyFlow gives the request an SRV number—use that number in conversations and issue reports.
Reply to clarification
When the manager asks for more information, open the Inbox item, answer the question, and resubmit the request.
Keep comments together
Add comments on the request itself. Everyone involved sees the conversation attached to the same work item.
Status in plain language
What the labels mean.
Requested
Submitted and waiting for manager review.
Changes requested
The survey team needs more information from you.
Assigned
A surveyor and planned dates have been selected.
In progress
Field or office work has started.
On hold
Work is paused with a reason and review point recorded.
Completed
Closeout is recorded and the deliverable link is available.